Contact Us
Choose your preferred method to connect with our customer advisors or explore the answers to our FAQs.
Our Address
LW GROUP
Canary Wharf
London, UK
FAQs
In short the response is yes you can, that's if we haven't dispatched your item, our working period is 1-2 days.
Yes of course you can, we have a 14 day refund/exchange policy period, as long as the item remains unworn with all the tags intact.
We take pride in our clothing and quality like no other, if your item is faulty we shall send you a replacement absolutely free of charge (subject to stock availability)
Our garments have been exclusively created with top-quality materials and innovative techniques. To ensure its longevity, we advise to store your pieces in a cotton garment cover (never in plastic) and in a dry and cool space. In case of rain or snow, hang it up to dry and clean it delicately with a soft cloth to remove any stains.
Some fabrics have been traditionally or indigo dyed in order to give it its unique aspect, which may lose colour and will evolve with time.
Dry cleaning is recommended on most products. Leathers can be entrusted to a specialist. Please refer to care label in garment for specific cleaning recommendations.